Server Management
- Availability Management
- Device Available
- CPU Utilization
- Disk Utilization
- Services Monitoring
- Post response time monitoring
- Vendor and Onsite escalations
- Backup Monitoring
Business Benefits to Client
- High degree of responsiveness to end users
- Consistent configuration
- Increase in productivity of employees
- Improved efficiency
- High uptime IT resources
- Scalable setup
- Fast product distribution
- Improved business performance report
- Improved collaboration between location and teams
- Continuous improvement using Six-Sigma and ITIL Framework
Performance Management
- OS Hardening
- OS fine-tuning and troubleshooting
- Updates and Security Patch deployment
- Service throughput management
- Log file Management
- Configuration of Backup Batches/Scripts
- OS troubleshooting